From one person to a whole team – we’re here for you, with a passion for adding value

Hello! I'm Kathy Soulsby and I run Personally Virtual.

After a career that included roles in restaurant management, customer relations, sales and exporting, and PA and EA roles in management consultancies, recruitment and executive coaching businesses, I set up Personally Virtual back in 2014.

As a sole trader, I did all the work, helping small businesses to thrive. Being resourceful and flexible, and continually learning to finding better and more efficient ways to work, enabled me to make a huge difference.

Now, I have a whole team of carefully selected associates who can help businesses every bit as well as I ever could, and often more so. And whilst I’m still an active member of the team, much of my time is now spent overseeing and co-ordinating the team, and ensuring that we get every job completed faultlessly, meet every deadline, and add value in any way we can.

Relationships and clear communications are key to our success, whether that is with our clients, with our clients’ clients or with anyone else.

I really hope that you decide to have one of the team work with you. If you are in any doubt about how much difference a smart, experienced VA could make to your team, I’d be happy to put you in touch with any of our existing clients and let them tell you from personal experience the impact it has made on them and their organisations.


“Kathy has literally changed my life. She has relieved me of many of the worrying practical details of running my business which were stopping me focusing on the bigger picture and really putting my attention where it ought to be. She is consistently bright, calm, supportive and efficient and genuinely enjoys what she does. I would recommend her services without hesitation.”

Chris Bramwell, Business Coach

So how does it work?

Our team of VAs are all self-employed and largely work from home using their own equipment.

You can either “pay as you go” or buy a repeating monthly block of time (10 hours or more) up front for a reduced rate, and use what you need when you need it.

We bill by the hour for work completed and supply by-the-minute timesheets, and send an invoice at the end of each month or at the end of a fixed piece of work.

You only pay for actual work time, with no National Insurance, holiday, sick pay or office overheads.

As far as your clients are concerned, we work for your business and we conduct ourselves exactly as loyal employees would – building relationships with your network to make your life easier.

We make it our business to learn about you and yours, and quickly understand how you like things done. Just like your PA, we are a part of your team... but we're far more cost-effective and flexible.

“Q5 has prided itself over the years in trying new things out. Having grown from being a 5 person business in 2009 to a business today with hundreds of people across the UK, US, Europe and Asia, we needed to put in place a responsive, cost-effective ‘support’ set up. The reason we chose to engage Personally Virtual is because of the calibre of their executive assistants, who are only ever one phone call, text or WhatsApp message away. The Personally Virtual team are thoroughly professional and hard-working. They have become a genuine extension of the Q5 team.”

Olly Purnell, Managing Partner of Q5 Partners

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