Personally Virtual: your complete outsourced facility – from  customer service to finance, sales to diary management, and so much more…

At Personally Virtual, we offer a wide range of VA services, all delivered in a professional, friendly and completely flexible way.

And because you only pay for the time we spend working productively for you, you are assured of great value and more time to spend on doing the things you want to do, rather than those you had to do.

So what can we do?

Each of our VAs has a pedigree of working in professional environments, so we’re used to organising people’s lives, multi-tasking and meeting even the tightest deadlines.

The range of services and functions we cover includes:

Giving you more time and more relaxed holidays through better time management

  • Managing your diary
  • Monitoring or managing your email inbox
  • Holiday email management
  • Scheduling meetings, appointments, interviews, workshops and calls
  • Looking after your travel and transport arrangements
  • Giving you reminders regarding imminent deadlines and outstanding tasks

Enhancing your sales and marketing with dedicated support

  • Tracking of sales leads and follow-ups
  • Implementing your marketing strategy
  • Proofreading
  • Research
  • Project co-ordination (eg a new website, seminars, CRM or other software implementation)
  • Cleansing and maintaining your contacts database
  • Creating and updating content for your LinkedIn, Twitter, Facebook, websites and blogs
  • Improving the look and flow of presentations and documents (eg in Word or PowerPoint)
  • Co-ordinating events and workshops (printing, guest lists, venues etc)
  • Taking minutes or notes, or writing flip charts at meetings and events (and producing outputs)

Relieving stress by helping you to keep on top of your finances

  • Invoicing and invoice reconciliation
  • Managing your expenses
  • Chasing up overdue invoices

Helping you to grow through other business enhancements

  • Suggesting ways to make your business more efficient and cost-effective
  • Typing and data entry
  • Filing systems - physical and virtual

“As a small business, it's difficult to maintain business continuity whilst taking the time away with family without customer email queries intruding on personal time. So when we took a much deserved holiday abroad this year, I asked Kathy and her team to manage my email inbox for me - responding to simple queries, redirecting questions to other team members, or simply managing customer expectations. I received any mega-urgent questions via a temporary email account which I accessed daily whilst away - but I didn't have to trawl through the rest of the spam and low-level queries. As a result, I had the most relaxing holiday since setting up the business, and to return to an almost clear inbox with a list of actions to pick up meant returning to work on Monday morning was a breeze!”

(Danny Higgins, Photographer)

And what won’t we do?!

We can do pretty much anything a PA can do. And if we need to meet occasionally, or you'd prefer your VA to work with you in person from time to time, that's fine too.

Working remotely, we can't make your morning coffee for you, but we can give you more time to enjoy it!

And whilst we can't print documents and put them straight on your desk, we have the technology to transmit documents electronically, saving you printing costs and helping to save the planet too.

There are a few other things we won’t do:

  • Hassle you (unless you need or want us to!)
  • Make your life more difficult
  • Bill you for any work you’re not entirely satisfied with
  • Hold back from telling you if we think there might be a more cost-effective way to fulfil an action.

So if you’d like more information about our services, call Kathy Soulsby in complete confidence on 07805 390651 or email

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