What our clients say...

Olly Purnell, Managing Partner of Q5 Partners says this about working with Personally Virtual:

"Q5 has prided itself over the years in trying new things out. Having grown from being a 5 person business in 2009 to a business today with hundreds of people across the UK, US, Europe and Asia, we needed to put in place a responsive, cost-effective ‘support’ set up.  The reason we chose to engage Personally Virtual is because of the calibre of their EAs, who are only ever one phone call, text or WhatsApp message away. The Personally Virtual team are thoroughly professional and hard-working. They have become a genuine extension of the Q5 team."

Sharon Rice-Oxley, Founding Partner says this about her VA, Lucy:

“Lucy has picked up a tough gig, replacing my PA of 10 years.  She has managed the transition seamlessly without anything slipping down the cracks.  She is VERY responsive, thorough and makes me feel like nothing is too small or difficult for her.  I have had excellent feedback from all my contacts that she is a joy to deal with.  I look forward to the next 10 years!”

Jen Ladwig says of her Personally Virtual VA, Holly:

"Working with Holly has completely changed my professional life for the better. I am so much more productive with my time, and she is more than just an pass-through/order-taker – she thinks through the logic of the day and week, understands priorities and proactively works to them. I also don’t stress when Holly is away/on leave, because the holiday cover with the VA team has been pretty seamless.

Before working with Holly I spent significant time in the back-and-forth of diarising, carrying unnecessary cognitive load keeping track of things I no longer need to worry about, and there are definitely things I’m able to do now with time that just wasn’t available before"

Jen Gramolt said of Vicki, her Personally Virtual VA:

“Vicki brings intelligence, energy and proactivity to her VA role. She has great attention to detail and ‘thinks around the corner’ to ensure that schedules and stakeholders are efficiently managed. Her magic is combining this core VA skill set with a great sense of humour and a real care for the wellbeing of the clients she looks after.”

Chris Parsons says of his Personally Virtual VA, Holly:

"Since coming on board Holly has been a true lifesaver.  She is organised, supportive, helpful, accurate and just the right side of pushy to make sure that my worklife is managed effectively.  I have very much appreciated the support and the nudges and the professional way she gets on with the task in hand.  She has been brilliant at getting meetings in the diary to the extent that I’ve never been busier….and that’s the whole point of the support she has provided."

Annabel Tonge has this to say,of her VA, Fran:

"Fran has been a huge support to me over the last few months.  As my role requires that I travel and am away from my computer for large parts of my working week, she has been invaluable in helping to organise and re-organise future meetings, events and in chasing potential business leads.  She’s also supported in the capture of key contact data for the overall organisation and worked internally to ensure we are properly represented on CMAP.  She is a real pleasure to work with, always looking logically and systematically ahead to manage diaries and events smoothly, working collaboratively across all the team members to get the right results for them and the business.  She’s a great support, who brings order and structure to what we do and a positive ray of sunshine in my working life!"


Q5 Partners - Management Consultancy

Kathy has literally changed my life. She has relieved me of many of the worrying practical details of running my business which were stopping me focusing on the bigger picture and really putting my attention where it ought to be.She is consistently bright, calm, supportive and efficient and genuinely enjoys what she does. I would recommend her services without hesitation.

CB - Business Coach

I have no hesitation in recommending Personally Virtual who have worked wonders organising me! They seem to instantly recognise the permanent juggling small business owners endure and quickly assessed what they could do on our behalf. We have used PV for tasks ranging from back office administrative support through to assessing and conducting initial interviewing of employment candidates. All of which they have completed, efficiently, professionally and with the minimum of fuss.

DS - Business Owner

Kathy is extremely organised, highly professional and very personable. Always at the end of the phone when you need her and is very understanding of our business needs.

Live Better With

It has been a real pleasure working with Kathy. She has been a fun and supportive cheerleader for me and I have truly valued her accompanying me on my business journey. She runs with new projects quickly and has offered tried and tested solutions along the way. She has been a sounding board for my questions and now knows my own business as well as I do. She is a perfect confidential, virtual support for small businesses or sole traders and I cannot recommend her more highly.

Suzanne Bourner - Career Transition Coach

I have worked with Kathy on an ad hoc basis and also on particular projects and every time she delivered extremely professional and efficient service. I was always very impressed with level of organisational skills and consistent performance throughout all tasks carried out. I can honestly recommend Personally Virtual to anybody who is looking for this type of assistance.

DP - Business Owner

Personally Virtual provides professional, adaptable and high level support to our business This has given me back time that I can use to focus on my clients - serving existing and developing new. Hence, I am using my time to much better effect. I also appreciate the flexibility and broad range of the service. I am able to call on it as much or little as I need. Their services range from managing client appointments, updating and looking after our CRM and sending out our regular mail shots. Kathy has also recently supported me directly in delivering services to clients.

Ian Paterson - Executive Coach

Kathy has just finished helping with some prep work and I am THRILLED with the outcome. She kept me updated throughout on progress, finished well within the timeframe agreed, and the quality of the work was first rate. I'm so glad I invested in getting support from Kathy on this - she has saved me heaps of time and it was well worth the investment.

HCE - Consultant
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